We advised them that there could be any number of factors in play. Perhaps the goods were being sold for less than fair market value. They might be misdeclaring something illegally. Maybe they were using a different classification. When we reviewed the product and their documents, we discovered the previous Customs broker was classifying their goods at a far higher rate than was applicable. We not only changed the duty rate legally and made them price competitive, we also wrote Customs and demanded refunds for previous importations. Delivering the refund check to them that day was the day they became a customer for life.
Decades of experience
Companies founded with Customs brokerage at their core have the understanding and respect for the rules of not only Customs and Border Protection, but the other government agencies who play a role in the import supply chain. Whether understanding complex issues of origin or valuation, writing Customs for a binding classification or helping develop, write and implement an importer’s compliance manual, Coppersmith is your preferred Customs brokerage partner.
Coppersmith President Jeff Coppersmith has worked closely with Customs as a former President of the National Customs Brokers and Forwarders Association of America as well as a member of the Commercial Customs Operations Advisory Committee, or COAC. In both of these capacities, Jeff was instrumental in helping craft policy for Customs brokers and Customs regulations, offering our customers the chance to participate in pilot programs the agency would develop for the trade.
Customs regulatory expertise.
Expertly navigate Participating Government Agencies with ease.
Coppersmith knows and understands ACE completely.
Since 1948 the Coppersmith tradition of personalized service continues to put our customers first!
Customer For Life!
A new Coppersmith client approached us because they did not know how their chief competitor was able to import a similar product from an identical country and sell it for much less money.
From Local to Nationwide
Customs is now fully operational with their Centers for Excellence and Expertise, or CEE’s.
CBP’s Centers of Excellence and Expertise and the Automated Commercial Environment are working in tandem to automate the agency’s efforts to facilitate legitimate trade and identify bad actors. Being located in cities where many of the CEE’s have been stood up nationwide depending upon the commodity gives us a chance to interact with agencies not just virtually, but in person if the situation demands. The move from local to nationwide processing hasn’t impeded Coppersmith in our mission to provide exemplary Customs clearance services to importers.